User Research Teams and Rev

Rev is a great service for anyone looking for transcripts, but it can also be leveraged to optimize your team’s workflow. Today, nearly every large company has a user research team, and the workflow of a UX team can easily be streamlined with Rev’s services and features.

Rev helps you and your team get to work faster. You shouldn’t have to wait days for a transcript to be returned to you or be constantly pausing and replaying recordings in an effort to take notes. With Rev, you simply submit your audio file and get a timestamped transcript back within 12 hours.

Whether you’re transcribing your research yourself or even using another vendor, Rev can save you time and money.

Using Rev, UX teams have

Tripled interview capacity through:

• On-demand transcript ordering
• Out-of-the-box cloud storage sync (like Dropbox and Google Drive)
• Mobile app for transcription app

Captured more relevant insights:

• Editor tool to quickly annotate, edit, and share transcripts
• 99% accuracy
• Verbatim transcription option

Editing suite

Use our browser-based editor to customize your transcripts and collaborate with your team.

• Share your edited, interactive transcript (text and audio) with internal stakeholders
• Read along with your audio/video using our interactive transcript player to catch verbal and non-verbal cues
• Edit, annotate, and customize your transcript

File-sharing integrations

Further increase your team’s efficiency by easily automating your transcription workflow.

• Send orders to Rev by simply dragging audio/video files into a folder in your cloud storage and receive the completed transcript in a separate folder
• Integrations with: Google Drive, DropBox, and S3
• Receive per second pricing instead of the standard per minute pricing

Centralized team accounts with individual logins

For account managers:

• Centralize your team’s billing information
• Consolidate data under one account
• Add team members and manage their permissions

For team members:

• Individual login credentials for every user
• Ability to place orders individually using centralized billing

Invoicing

• Receive detailed invoices monthly
• Split invoices by PO numbers or users to speed up expense attribution

Security and Privacy

We handle sensitive information with the care it deserves.

• Set up auto-deletion of data
• All of our professionals have signed NDAs and strict confidentiality agreements
• Rev professionals only complete work on our secure platform
• We are happy to sign additional NDAs, or we can supply one for you
• We adhere to GDPR compliance regulations

API

• Automatically submit source files to Rev and receive the completed transcripts without having to log into the Rev platform
• Receive per second pricing instead of the standard per minute pricing (e.g. a 5min 30sec audio file would cost $5.50)
• Timestamps are included for free with our API (normally $0.25 per minute)

Interested in learning more?

Please fill out the form below and someone from sales will be in touch shortly.

In the meantime, here are some resources to learn more about Rev’s transcription services and how other UX teams incorporate transcripts into their workflow:

Tips for Using Transcription in User Research

PC Magazine Editors’ Choice Award, Best Transcription Services