Price Increases & Better Pay Starting March 2020
Hello:
This email is to notify you that, starting Monday, March 2, 2020, Rev is increasing what we charge customers — $1.25 per minute for our transcription and captioning services, up from $1 per minute. We imagine this news might introduce some questions and/or concerns about a change in the Rev ecosystem. So, we’re here to outline what this means for customers and for Revvers.
For Customers:
We’ve already spoken with dozens of clients. They seem to get it: companies raise prices. Rev has been charging $1 per minute since we launched almost a decade ago and that’s been far less than our competition. So, while we suspect some may not like it, based on the conversations we’ve had we also anticipate the negative response to be fairly limited. For you, that means Revvers shouldn’t expect a noticeable drop in the number of jobs available.
For Revvers:
Starting in March, Revver work will pay more on average. This isn’t planned as an increase across all projects (the lowest CPM jobs will continue to have the same pay), but we will be meaningfully increasing pay for harder jobs, scaling up from the average CPM you see today.
We also plan to make other adjustments to benefit the Revver community throughout the year. Over the course of 2020, we are going to implement processes — like making our grading system fairer — to ease some pain points for you. As part of our goal to listen better, we’ve heard that improving these processes is just as important as the increase in potential earnings. In short: We are taking a long-term approach here. We are investing in the future of our business by investing in the people who make our company amazing — you.
For More Questions:
We wanted to get this information out to you as early as we could, so we have time to answer questions and hear your feedback. We are going to consider making adjustments to these plans based on that feedback.
This message has also been posted on the forums. Feel free to ask questions or provide suggestions in that thread. In addition, keep an eye out for more updates on these changes in mid-February.
We’re sincerely grateful for all of your continued support.
Thank you,
Your Team at Rev
