Blog posts

A woman talks into a headset at a call center with a red, orange, yellow, and blue border.
Productivity

How to Improve Customer Service Experience and Call Quality

Your goal should be to strive to improve your customer service, which can affect your customer experience. Learn how to improve customer service and call quality with Rev.

Austin Canary
|
January 25, 2021
A woman speaks into a headset at a call center with a pink and yellow border
Productivity

How to Record Phone Calls for Customer Support and Service Calls

Learn more about the best ways to record customer support calls and how these recordings can add value to your business.

Claire Sanford
|
January 7, 2021
A woman smiles on a couch while watching a film on her laptop with headphones on and popcorn in her lap.
Media & Entertainment

How to Run a Virtual Film Festival Online With Zero Hiccups

This guide will help you set up and run a virtual film festival. Running or hosting an online film festival is made posible with technology.

Austin Canary
|
September 29, 2020
An illustration of a mans head with a speech bubble
Transcription

How to Use Transcripts to Speak Concisely

Public speaking is a skill that takes time to develop. Learn how to use transcripts to speak concisely and authoritatively.

Claire Sanford
|
September 22, 2020

Transcripts

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Wells Fargo Q4 2020 Earnings Call Transcript

Wells Fargo Q4 2020 Earnings Call Transcript

Wells Fargo (WFC) reported Q4 2020 earnings in a January 15 conference call. Read the transcript here.

January 15, 2021
JPMorgan Chase & Co. JPM Q4 2020 Earnings Call Transcript

JPMorgan Chase & Co. JPM Q4 2020 Earnings Call Transcript

JPMorgan Chase & Co. (JPM) reported Q4 2020 earnings on January 15, 2020. Read the full transcript here.

January 15, 2021
Fed Chair Jerome Powell Press Conference Transcript December 16: Market Update

Fed Chair Jerome Powell Press Conference Transcript December 16: Market Update

Fed Chair Jerome Powell held a press conference on December 16 to give a market update after the Fed’s monetary policy meeting. He said: “The next few months are likely to be very challenging.” Read the transcript of the briefing update here.

December 16, 2020

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