A Note from Our CEO: The Future of Rev

Since 2012, Rev has set the industry standard for accurate transcription. What started as a trusted resource for journalists and researchers committed to uncovering the truth has grown into a powerful investigative platform — helping lawyers and investigators strengthen cases, expose wrongdoing, and advance justice. Here’s where we’re going next, and why it matters.

The Justice System Under Pressure

First, I’ll share a problem we saw that we thought we could solve. The American justice system faces a growing challenge of evidence overload. Attorneys, investigators, and public defenders are managing more case materials than ever before — body-worn camera footage, jail calls, interviews, legal documents, and digital files scattered across multiple systems.

The volume is staggering. Public defenders juggling dozens of cases simultaneously. Prosecutors reviewing hundreds of hours of recordings. Investigators piecing together evidence from disparate sources. These professionals are highly skilled and deeply committed, but they're working against a tide of information that manual discovery review on its own simply can't keep pace with.

When critical details are buried in mountains of evidence, justice gets delayed. Cases drag on. And the people working to uphold fairness burn out.

Technology That Serves Justice

Second, we saw a way that AI could make a transformative difference — not by replacing human judgment, but by dramatically accelerating the discovery process. Imagine searching hours of audio testimony in seconds. Finding the exact conversation that matters. Surfacing relevant details across thousands of pages without weeks of manual review.

And we set about making it happen. AI features can make legal professionals hundreds of times more efficient in evidence review, freeing them to focus on advocacy, strategy, and ensuring their clients get a fair hearing.

Trust & Security Are Non-Negotiable

Finally, we saw that the stakes are too high in legal work for generic AI. When someone's freedom hangs in the balance, you cannot work with technology that hallucinates facts, misattributes details, misses details through deletions or misattributes details to the wrong speakers.

Legal AI tools must be accurate, verifiable, and secure. Every finding must trace back to its source. Case data must never train third-party models. Client confidentiality cannot be compromised. 

Built for This Moment

This is why Rev is uniquely positioned to serve the legal community. The same commitment to accuracy and intuitive interface that made us a trusted transcription partner for the world’s leading journalistic institutions and market research firms now powers AI tools designed specifically for legal work:

Our speech recognition technology handles the most challenging audio environments  — courtroom recordings, jail calls, body-worn cameras — with industry-leading accuracy. For cases requiring absolute precision, we offer human review that ensures 99%+ accuracy.

Our AI-enabled tools are built to cite sources for every result, creating a verifiable chain from finding to original evidence. No hallucinations. No fabricated details.

Our security architecture meets the stringent requirements of legal work, with CJIS, HIPAA, and SOC 2 Type II compliance, and zero training of client data with external parties.

Making Justice More Accessible

It’s not just about efficiency, it’s about fairness. When legal teams can surface critical evidence faster and more reliably, they can dedicate their expertise to ensuring every client receives proper representation and every case gets the thorough attention it deserves.

We're not changing what Rev stands for. We're applying the same principles that earned your trust — accuracy, reliability, security — to solve one of the most pressing challenges in our justice system.

The foundation remains. The mission has expanded.

Jason Chicola
CEO, Rev