Modern Legal Tech Firm Accelerates Growth with Rev's Transcription Solutions
Results with Rev
Expanded Nationwide
Rapidly scaled from one state to nationwide operations with Rev's jurisdiction-specific expertise.
Increased Client Satisfaction
Delivered same-day rough drafts and 5-day final transcripts versus weeks with traditional methods.
Enhanced Access to Justice
Cut deposition costs by approximately 60%, making legal services more affordable and accessible.
The value we found with the Rev team is that they've kind of gone through a lot of the same challenges, whether it was different states or different jurisdictions and all the rules associated with that. So it is not us kind of charging down this path alone.
Not only did we save them half the money, we were able to schedule something from one day to the next and get resolution in a case quicker than they ever would've had. And so having Rev as a partner in this discussion really plays a critical role in how all that process works.
High-Volume, Time-Sensitive Transcripts
The legal industry depends on accurate, timely transcripts, but traditional methods were falling short. For the company's CEO, previous experiences highlighted the problem: "I had a court reporting firm and when somebody tried to schedule a deposition, it could be weeks before it was available. And then the deposition would happen, it could be weeks before a transcript was delivered."
This delay was unacceptable for attorneys who need transcripts quickly to prepare for cases, especially when working with tight deadlines. Every day of waiting could mean falling behind in case preparation.
Expanding Beyond State Lines
As the company grew beyond the state they started in, they faced complex challenges with each new state they entered. Each jurisdiction has different requirements, templates, and formatting rules for legal transcriptions. Without expertise in these various jurisdictions, expansion would be nearly impossible.
"Every time a new state comes up, there's a whole new set of challenges and we kind of tweak process and part of that process is templates and rules and the end product, making sure that it complies with that state," notes the CEO.
Balancing Technology and Tradition
The company faced significant resistance to their non-stenographic approach in an industry slow to adopt new technologies. The resistance wasn't just technical, but cultural.
"Not using court reporters in the capture of legal testimony and depositions makes some attorneys' heads hurt," the CEO explains. This presented a major hurdle in their mission to modernize legal documentation.
Jurisdiction-Specific Expertise
Rev's experience with legal requirements across different states provided immediate value. As the company's CEO explains: "We've got partners to kind of help us go after that need pretty quickly." This partnership meant they didn't have to navigate each state's requirements alone, accelerating their nationwide expansion.
As they celebrated growth that was as fast and furious as entering three new states in a single week, they could rely on Rev's knowledge: "The Rev team has been right there side by side with us and in most cases they're a step or two ahead of us on some of these states."
Speed and Accuracy
With Rev's reliable transcription services, the company dramatically improved delivery times compared to traditional methods. While traditional court reporting could take weeks, they now deliver rough drafts "within an hour of the actual deposition and the final transcript within five days."
This velocity creates compelling client experiences. The CEO shared: "We have an attorney in San Antonio who scheduled two depositions that day, one in the morning, one in the afternoon... On the break between the two, we delivered the rough. He was able to search, create video clips, go into the second deposition and use the video clips from the first deposition."
Scalable Technology Infrastructure
Rev's technology platform provided the infrastructure needed for rapid growth. "We could scale our business another five or 10X and push that business directly at Rev and Rev wouldn't see it any different," the CEO notes. "It gives us instant bandwidth kind of on the backend production side of what we do."
This scalability allows the company to focus on client acquisition and service improvement rather than production bottlenecks.
Making Legal Services More Accessible
The partnership with Rev supports the company's mission to increase access to justice through affordable legal services. By modernizing deposition technology and reducing costs dramatically, they're expanding who can afford quality legal representation.
"These depositions that would cost you 800 to a thousand dollars an hour, that doesn't allow everybody to get representation," the CEO explains. "Part of our bigger picture theme and objective is deflation... When you introduce technology, it's kind of a natural byproduct for the cost to get driven down and the speed to get driven up."
The result is a transformative approach to legal documentation that serves more clients with greater efficiency than traditional methods, while maintaining the accuracy the legal system demands.
We Serve Organizations Of Every Kind
Brands everywhere trust Rev to transcribe, caption, and subtitle their content.