CU Boulder Supports Students and Faculty With Rev Captions

• Limited internal resources – Staffing restrictions and tight turnaround times required external vendor support. "For the past five years, and for the foreseeable future, we'll be using an external vendor," said Laura Hamrick, Assistant Director of Digital Accessibility.
• Specialized terminology accuracy – College-level content demands precise captions. Inaccurate terminology can impede student progress and academic success. "Accuracy is our most important non-compromisable principle," Hamrick emphasized.
• Transparency and tracking – Beyond course accommodations, the team handles public-facing content. Hamrick needed visibility into spending and turnaround times to manage multiple projects effectively and set campus expectations.

Rev unlocked powerful tools for scaling operations:

• Dashboard analytics – Data-driven insights answered questions Hamrick hadn't considered, streamlining expense reporting and progress tracking.
• LMS integration – Semester planning simplified through easy video tagging for captioning.
• User-friendly interface – Minimal training needed for new team members.
• Scalability – Critical for campus-wide content volume. "It is really, really critical with the volume of content and creators you have on a university campus," Hamrick emphasized.

University budgets face increasing pressure. CU Boulder's Digital Accessibility Office turned to Rev for affordable, high-quality captioning:

• 50% cost savings – "The cost per minute with Rev could be half as much as we were spending elsewhere, and that's significant," Hamrick said, with no reduction in quality.
• Superior performance – Comparison testing showed Rev delivered faster turnaround at lower cost with equal accuracy, enabling more videos to be captioned.