- How long will it take?
- What is the status of my order?
- How do I request a revision on my translation?
- How do you ensure quality?
Support/Help with Order
(Open 9AM - 9PM ET)
Have a large, recurring need & want invoicing? Establish an Enterprise account »
Our turnaround varies depending on the amount of pages and language translated. You can check out our turnaround times on our FAQ.
Revisions are as easy as 1-2-3:
- Just request your correction by responding to the same email you received your order within 12 months.
- Your support representative will quickly pass the request along to the SAME translator that worked on your order, and your translator will be happy to make your revisions promptly.
- The support rep will deliver these back to you as soon as they receive them.
- We're very selective and accept less than 10% of the translators that apply.
- Each translator has successfully completed an extensive screening process. They have been tested in their specific language pair, through multiple choice tests, free answer tests, and by performing certified translations in a timed environment.
- A typical Rev translator has worked as a professional translator for over 5 years.