Customer Reviews

Outstanding job! I was absolutely blown away by how fast and well done this job was! Heads and shoulders above the other services like this I've used!ZZ

This site was a life-saver. We did a 30-minute special with captioning for broadcast tv. When we went to put the show online, we could not get the captions to follow the file out of the server. Since the show aired with captions on TV it is required to have captions online per the FCC. I sent the file to Rev.com at 6pm and the captions were waiting in my email the next morning. We added them back to the file and uploaded to the web. It all worked perfectly.

Great experience

So far so good! easy to upload and post.Thanks

Always a quality product and the turn-around time can't be beat! I would highly recommend.

fast...accurate. A good value for the service.

Thank you - not much to correct. The better the sound on the picture the better the transcript. This one worked well. Thanks again.

Fast and accurate!

Fast and accurate

Fast transcribing service. I was confused at first, then realized I needed the captioning service so that I could receive an SRT file. The captioning service was just as fast. Surprisingly accurate. There were a few slang words (Australian slang) but there's a button to change slang into more regular language. Wow. Also, the online editor is really easy to use because you can play and pause the video while making small changes to the text. Most of my changes were to eliminate my subject's use of joining words ("and", "but", "so", etc) between sentences, which tended to make his sentences read as extremely long sentences. Because many viewers of videos don't turn on the audio these days, making these small changes turned Rev's great captioning into perfect captioning. So my only very small suggestion is to offer a button or option that sacrifices accuracy for greater readability, by eliminating not only "ums" and "ahs" (which is done already by default) but also "and", "so" and other joining words between already-long sentences. Anyway, I'll be using Rev again and again.

I had to do multiple corrections to the text.

Timely, excellent quality!

2/3 of transcripts I submitted were great! The third wasn't so good, but I complained and they are redoing it for free. Great customer service and would use their transcription service again!

Great turn around! Thanks

Excellent! Good UI, quality transcriptions, fast turnaround...Recommended!

Good captioning with only minor errors.

Excellent quality transcript of the recorded call. You delivered as promised and it was easy to work with you. Thank you!

I have always found Rev.com a reliable service which offers a quick turnaround. It has made my work as a journalist much easier

I used Rev.com to transcribe two focus groups. I was very happy with the turnaround time and quality of the transcription. Using Rev.com saved me days of work.

Perfect transcription the very first time...