Very inconsistent. Sometimes the transcription are on point other times I desire my money back. Last transcription was fraught with misspelled words.
99%+ accuracy, 100% guaranteed? I was happy to give Rev a try. We sent them one file to check it out, and they did a great job. Then we sent a bigger order, 12 recordings of about 30 minutes each. What a disaster. The transcripts were done quickly, but accuracy was between 40-70%. Some transcribers would claim text was "inaudible," even though all the recordings were done in quiet rooms. Others would instead create non-sensical sentences. I was under the impression that human transcribers would actually listen and go back if they don't understand. Not to mention the spelling and grammatical errors. At first I thought the issues were because some of the voices on the tape were speaking with accented English. But they made the same mistakes with my American English. We had to send back half our order and some were corrected, but still not nearly to their stated 99% accuracy. It took days to sort out the situation, due to slow customer service. Turnaround speed is clearly not worth it if you get such poor quality. And, with this level of quality there are much cheaper AI assisted transcription services out there (who are also much faster at turnaround!). That's where we'll be going in the future.
great service for very reasonable price
Quick efficient and really easy to use
I use rev.com only rarely, but every time it's straight forward and easily followed interface is a joy. The work is quick and excellent and the ability to share the transcript (along with many other options) is a delight.
I always receive excellent service from Rev.com. They often surprise me about how quickly I receive my transcripts!
June 4, 2019
Excellent quality, fast turn around and well priced!!
Fast, reliable, does what it says on the tin. Yes, not every transcript is 100% but the recording quality is often not 100% either, and I speak to people with a range of accents and clarity of speech. I'm very happy with the quality for the price.
Quick, accurate, all I could want.
June 1, 2019
Taylor Moore 4.
Rev is a truly incredible service. I use them on every single YouTube video that I create! The speed at which they complete captions is simply astounding! Thank you Rev for providing an invaluable service at a price I can actually afford!
Terrific quality transcriptions - fast accurate and affordable
So quick with great acuracy
Fast and reasonably priced!
May 29, 2019
I have tried to contact someone on why i can load the video to FB, I have spent hours trying to work it out
May 29, 2019
Kadir Furkan D.
Service is better then I expect.It was quite professional and fast.
Super quick turnaround with no errors :)
Excellent? Turnaround time for my 7-minute recording was less than one hour,
Rev.com was recommended by a colleague for doing transcripts. The service was very fast and very accurate. Highly recommended.