Rev's audio transcription and video caption services are trusted by more than 100,000 customers around the world. Our 99% accuracy is backed with a 100% guarantee.
Overall Customer Satisfaction
Based on 3,933 reviews
100% Verified Feedback & Reviews from Customers
May 14, 2013 Reviewed by Antonia R.
Love the seviceQ
They are fast and effective. I have used them three times already. All times I needed the translations done in order to meet deadline and they delivered!
May 14, 2013 Reviewed by Rene L.
quick and great service
really nothing to complain about. had my translation within 24 hours.
May 14, 2013 Reviewed by Tammy R.
Very satisfied with my finished product and the service was impecable.
This was the first time I used Rev.com, so there were several questions I had about the process, cost, turn around time, etc. The customer support was great! They replied in a timely manner and also contacted me with questions regarding my MP3 files. I would recommend them.
May 14, 2013 Reviewed by SHIRLEY V.
They have good and efficient people working in rev I got my documents fast and then I got a problem and they send it to me immediately I live it !! I truly recommend this website
May 14, 2013 Reviewed by Dina
BEST MONEY SPENT!!!
I needed a verbatim transcript of a mock therapy session for school and I was never able to find a program/site capable of doing that. It would take me FOREVER to do it myself. I came across rev and tried it out...I will never look elsewhere again. I will continue to use Rev for all my future transcription needs!! The 98% accuracy is no exaggeration!
May 14, 2013 Reviewed by William M.
Great service!!! Quick and easy to use.
I got my translations the following day and the price is the best I found locally and online.. No hidden fees. You will be fully satisfied with the results. I asked for a few corrections and they took care of it right away. They also have the best customer service agents!!!
May 14, 2013 Reviewed by Hotze Health & Wellness C.
Expedient, accurate, and very reasonably priced.
We have been very pleased with all of the transcripts we have received from Rev.com. They have very ably assisted us in clarifications when indicated. They have been true to their word in the turnaround time, which has been a pleasure to see. We would highly recommend them to anyone who is searching for a transcription company.
May 14, 2013 Reviewed by Evelyn T.
efficient and great turn around
I appreciate the convenience of scanning the document and paying online. I also like the idea that I can call and talk to a live person. My document did have a mistake and they took care of it quickly. I truly love this website and service and I WOULD recommend it to all who need translation for any documents. Thank you for this opportunity to express my gratitude.
May 14, 2013 Reviewed by Thom N.
excellent online translation service
First, I admitted that I was hesitant to use their service, but I've decided to try it out. It was perfect, the translation was very accurate and fast. And within a day, you will receive the whole edited document that looks really nice and professional. It's worth the money. Thanks
May 14, 2013 Reviewed by Johnny T.
Very fast and precise translation!! A+!
The best service I ever had. I'll definitely use them again! They were fast and very reliable.
May 14, 2013 Reviewed by Susan R.
Rev transcribed a number of recordings for us with only one problem; we will continue to use them in the future.
We sent Rev many recordings of prefiled direct testimony to be filed in a lawsuit. The turnaround time was excellent and the majority of the transcriptions were accurate; however, in one case several minutes the end of a recording were inadvertently omitted, likely due to a desire for speed. Other than that omission, the rest of the work that Rev did for us was accurate and professional, and the customer service was friendly and quick. We will continue to use Rev in the future.
May 14, 2013 Reviewed by Nikol B.
i was so please with service! they did a good job?
May 14, 2013 Reviewed by Django G.
Stop debating. Just try it!
I work in corporate communications at a utility company in the Midwest. We have been using Rev.com for about a year. In that time, we have had six or seven projects transcribed. Starting a project with rev is super easy. The user interface online is clean and simple. Think of Apple's operating system and how it's built to do what you want to do and not fill your screen with junk. We have found the pricing to be very reasonable. I've never had anyone on my team or within senior management balk at the price. Once you submit a project to be transcribed, you are provided with a status bar that lets you know whether your project is still being transcribed, or if it's in the proofreading stage. Yeah - they proofread their work. I work in an environment where folks change their minds or things come up, so everyone seems to think their project should be expedited. A few times, I have been the subject of lots of pressure from my bosses to get a transcription completed several days before Rev's estimated delivery. In those cases, I was able to add a comment to the project within their system (SUPER easy) and ask that they send me the initial transcription before the proofreading stage. Each time, they delivered within 24 hours, and my bosses thought I was amazing. This is seriously good customer service. When working with Rev, I have felt like I was working with real human beings who cared about service after the sale. That's why I keep coming back. That's why I tell colleagues about it. I expect Rev to continue kicking butt and improving an already perfectly-good service. I don't have any reservations about them at all. Yes, this is a real review.
May 14, 2013 Reviewed by Chris H.
A great service that exceeds its promise.
A super-easy to use online service for getting your audio interviews transcribed. The file upload interface is simple to use and is a very smooth process. It's easy to make an online payment through credit card or paypal, and the price you see is what you pay - no hidden fees or charges. One of those rare all-around great services that actually does what it says it's going to do.
May 14, 2013 Reviewed by Gary S.
Better, Faster, Cheap enough to make it a no brainer!
We've used several transcription companies over the years. Each one started got more expensive and less effective. Wrong curve right?.... higher prices with diminishing quality. REV has reversed that trend. They now have all our business and they continue to exceed our expectations. We now have only ONE recommendation on our list of transcription services to our clients: REV.com.
May 14, 2013 Reviewed by Edward H.
Rev.com save me time and money
I used to transcribe my recordings using express scribe , foot petals to control playback, and dragon dictate. Transcription was slow and painful. I would procrastinate. My time is money. Now I send my recordings to Rev.com. The transcriptions are excellent, cheap, and they are usually ready the next day.
May 14, 2013 Reviewed by Bruno B.
Quick, professional, and quality service.
I came to Rev with a very ambitious project (about 40h of transcripts to be delivered in less than two weeks) that many other companies wanted to charge twice as more and deliver in a two or three times longer timeframe. Not only did Rev deliver the results, but with great quality and within the timeframe. I will definitely be using their services again.
May 14, 2013 Reviewed by Lily L.
Fast turn around times, accurate translations
I had two document translated by them, both of which were turned around in about half a day. One of the documents had a small error and that was addressed within an hour from my email. Very satisfied with their service and will use them again in the future.
May 14, 2013 Reviewed by Steven S.
Trusted and did great job
Quick service at great rates. Reliable. Will use again.
May 14, 2013 Reviewed by Anthony D.
I've only used the service 3 or 4 times and have been total satisfied with the results.
I have recorded discussion meetings which included as many as 40 people and as little as 10 participants. Usually there are no more than 1 or 2 people speaking but the room is always is active with side conversations, movement and other activity. I have always received the reports in a timely fashion and they contain the information I need from them.