Customer Reviews

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100% Verified Feedback & Reviews from Customers

Based on 4,492 reviews

  January 10, 2014  
Translations are done fast and accurate. Process to request and get translations is very simple only setback is that after i rquest a translation an additional payment is requested because it is not amount of pages but amount of words so i end up paying 1 or 2 additional pages.
  January 10, 2014  
A job done quickly and efficiently at a good price.
  January 10, 2014  
I'm a publicist and needed to have a Vanity Fair article translated from spanish to english. The translation was perfect and completed within 24 hours. Will use again.Thanks
  January 9, 2014  
Great service, double checking, and very quick transcription after solving tech problems. Affordable and will definitnely use them again.
  January 9, 2014  
a bit pricy but quick
  January 8, 2014  
I've just tried out to see how the service would work for us. We generate 5 minute videos every week and need them transcribed. The 1st 4 transcription I tried out came back promptly. I checked them for accuracy and found that they were 95% accurate. With a tiny little bit more attention they could be 100%! I'm very happy with the service and will start using it regularly.
  January 7, 2014  
Randy Farmer, cohost of the Social Media Clarity P. is quick, inexpensive, and very high quality. The one occasion I had a problem, it was immediately resolved to my satisfaction. I plan to continue using this service to transcribe my podcast as long as we keep producing episodes.
  January 6, 2014  
I was really surprised by the fast turnaround of less than 24 hours in transcribing a 25 minute recording. The transcription was documented properly for the most part, except for some missing words. I would say they were about 85 - 90% accurate. The only concern were many missing words in the transcription. I would use their services again.
  December 29, 2013  
That is it above. I like the service, but when I compare it to hiring a person for 12 per hour in US and I can get 6 letters typed in one hour a supposed to paying $30 (5 minutes x 6 x $1)
  December 19, 2013  
Gillian H.
I tried out the transcription service with one of my shorter interview recordings (25 mins). Background noise, heavy accents and some unfamiliar names were scattered throughout the interview. The transcript came back to me within about 8 hours I think, and I was impressed with the accuracy and detail. Any inaudible sections were clearly noted with time-codes. I will use this service again. It is much more user-friendly, and good value for money than many of the locally-available services.
  December 18, 2013  
Bastante bien hecha y entregada rápidamente. No está 100% perfecta, pero contiene errores pequeños y el uso de las palabras es consistente a lo largo del texto, por lo que es simple corregir una palabra mal utilizada (cuyo caso corresponde principalmente a palabras muy técnicas). Estoy muy satisfecha con el trabajo.
  December 15, 2013  
I've used to transcribe 9 interviews and 2 focus groups. Except for once, the turn around time was pretty close to 24 hours for all of the 45-75 minute transcriptions. There was an issue with how long the one focus group transcription was taking, but once I contacted Rev, it was quickly resolved. Overall, the accuracy was good. Two transcripts had some issues, but the rest were very accurate.
  December 12, 2013  
Incredibly fast turn-around, only a few mistakes--I'll definitely use this service again!
  December 12, 2013  
use service for the first time. overall very happy with it and turn around time. thought it was strange that I got a interview I submitted one day alter before the interview I submitted first? some of the spelling errors make me wonder if this is not automated opposed to a human being? either that or outsourced to another country that doesn't know merril lynch and calls this financial institute Mary Lynch:)
  December 9, 2013  
It's a great service, it let's you specify the words that don't translate like names and places. It's also very easy to use and my file came back very fast. In my case, I only needed a few words officially translated so it would have been very cheap if it wasn't for the whole rounding up to 20 dollars thing. And then the certified version is 27, for something I could have done myself as I am bilingual. But what else could I do? The service is necessary when an official translation is required.
  December 4, 2013  
The translation was done within 24 hours. While that was good, it also meant there were a few errors. I sent them a message and they rectified the document with no fuss at all. I'll be using their services again.
  December 3, 2013  
I recorded a 1+ hour Skype interview and uploaded it to for transcription, paying $1.25 (instead of $1) for the "Verbatim" option. They did a good, accurate job, but it took two rounds of sending it back to get it finished. The first transcription they returned had one side of the conversation missing (marked as "Inaudible") and the second transcription only went halfway through on that other side. The customer service person was fine about getting the job finished, no explanation necessary, and the third time was a charm. But I would have waived their promised 24-hour turnaround, and been fine with waiting another day or so in order to get a complete transcription the first time.
  December 2, 2013  
I have used several transcription services but by far is the best. I had several transcriptions sent to them and they returned them in a timely fashion with a high level of accuracy. I did pay a little more to have them transcribed verbatim. They did a great job but it costs a bit more than is advertised. Overall a great experience and I would use again.
  December 2, 2013  
My transcription was excellent; however, it was supposed to be $1 per minute instead, I was charged $12 for a 5 minute conversation. Then two other extra fees which brought the total to $16 for the 5 minutes. I really needed the job done so I am ok with it. I am not sure I would use them for big jobs if I had a limited budget.
  December 1, 2013  
Transcription was completed in less than 24 hours on Thanksgiving weekend! I had only a few corrections to make when I reviewed it against the recording. Well worth the price for the quick turnaround!