Customer Reviews

Rev's audio transcription and video caption services are trusted by more than 100,000 customers around the world. Our 99% accuracy is backed with a 100% guarantee.

OVERALL TRUSTSCORE

4.6/5

100% Verified Feedback & Reviews from Customers

Based on 4,545 reviews

  October 13, 2013  
Juan
The process was extremely easy and straightforward, no hidden fees like they said. Uploaded the file, signed in, paid at 9am and at 12:55 pm the translation was done. You can not beat that. I have become a faithful customer. By the way, as I paid the fee my internet froze and they called me to tell me that I had been charged twice for the same document and that they refunded me the money. Great customer service. Really trust their services. I checked the translated document (into spanish) and it was excelent in word and format. I have been recomending Rev since then. You should use them.seriously.
  October 13, 2013  
Michelle
Googled a solution to do transcribing and your link came up. The best click through I have done in a long time. I had an interview recording and just no time to do the transcribing. The price and turn-around time was unbelievable and already I have referred your services to 3 companies. Thanks! Michelle
  October 12, 2013  
Karina
I recommend Rev.com to all of my classmates in my doctoral program!
  October 12, 2013  
Wojciech
I would recommend this company to anybody. The turnaround was very quick and the translation of high quality. Well done.
  October 12, 2013  
An A.
I had a great transcriptionist, and after she retired I was in a fix. I went through the entire gamut, students, housewives, and a professional service. The amateurs were well-intentioned but flakey and the professional service, after a few excellent if expensive transcripts, told me they catered to the media and really did not want anymore business from me. Rev came to the rescue. They do an excellent job, they are fast and even with peculiar local names, they at least make logical guesses that are easy to fix with global search and replace. I've recommended them to everyone I know who's in the market for transcriptions.
  October 12, 2013  
Emma
The service is cheap (about half the price of the transcriber I have used for the past 5 years) and the quality reflects the pricing. Your files will all be sent to different transcribers - some are fantastic, others are unacceptable in quality. I had one interview returned with 20% transcribed as [inaudible]. On listening, the volume was fine, the accent was minimal and the words were very clear. The company re-did the transcription and it was somewhat improved, other files I simply re-did myself when I checked them. Transcription is not verbatim, and sometimes the transcriber changes the meaning of the text so careful checking is required (such that I I could have transcribed it myself). In one interview, the transcriber wrote the wrong word every single time it was (clearly) spoken, despite that word being obviously in the job title. The company did try to correct interviews when I complained, but the quality is so variable and requires so much checking, I decided not to continue with my large project through this transcribing service - too much wasted time checking the accuracy of the work.
  October 12, 2013  
Alan
I needed a translation quickly and did not have the time to do it myself.
  October 12, 2013  
Andres
I appreciated your fast and professional work. There were a couple of typos in two of the four documents I received back, but your service department handled them immediately and with great courtesy. I will recomend you to other and definately use your company again.
  October 11, 2013  
Gael
Turnaround time is excellent- extremely fast and good pricing. However, the quality varies. I've had three jobs done and the first one was so full of mistakes (not spelling, but just tense and grammatical ones that should have been common sense because of the context of the speaker's words). The second and third were near-perfect. So I ended up spending over three hours making corrections to the first one on every paragraph, where the second and third I really had no work to do but proofread.
  October 11, 2013  
Scott
English to french docs, submitted with no problems.
  October 11, 2013  
Natalka
Whenever I need it I just go online ,upload documents and send them to Rev. from my home. I have done it more than three times and each time I received translation in less than 24hours! I think it's so convenient in nowadays.You don't have to go and look for translation offices and then drop documents and pick them up as well. Thank you Rev.team!
  October 11, 2013  
WILFREDO
Great communication from staff. They get the job done for a reasonable price.
  October 11, 2013  
Kenny
...And would recommend them highly.
  October 11, 2013  
Sofia
Fast and very professional, thanks to the promptly translation i am able to apply for my school on time, thank you!!
  October 11, 2013  
Francois
Service was incredibly fast! My documentation needed to be translated from French to English. Everything was done within 12 hours, at a honest cost. I looked around for other translating agenies and cost was an issue. With REV, cost was reasonable, the process was easy and the translation was accurate.
  October 11, 2013  
Stacie
I was initially, understandably, hesitant to send sensitive information off over the Internet! After a bit of research & all of the security reassurances from Rev, I decided it was safe and went for it. I was not disappointed in my decision! I had my certified documents back faster than expected and was very pleased with the results. The process of uploading my documents was easy. The only snag I encountered was trying to figure out how many pages to pay for since you have to prepay. I think it would be helpful if there was a clear guide on the site about page sizes and what constitutes a page. (example: standard 81/2 X 11 vs legal 81/2 X14). I would recommend Rev for translation services without hesitation!
  October 11, 2013  
Ralph
These guys did a great job and the quality was exactly as promised. They turned the docs around in record time--sometimes as fast as an hour or two. Rev.com exceeded my expectations. Thanks guys!
  October 11, 2013  
Jose E.
The service was very quick and the translation was done very well done. This is my second time using REV and I recommend it to everyone.
  October 11, 2013  
Emily
We sent an MP3 file of an eight hour meeting for transcription, and received a meticulous transcript back in much less time than I expected. I also appreciated the personal note from the transcriber in the agenda file; it reassured me that their transcription is done by actual humans who take pride in their work. Worth every penny!
  October 11, 2013  
Kathryn
I had a large number of pages that needed to be translated and was looking at several thousand dollars and months before they would be done with other companies. With Rev.com, my quote was ready within minutes of sending the documents. Not only was the price per page $30 less than anyone else I got quotes from, I had all 32 pages translated and returned to me within little more than a week!