Get the Full Value From Transcripts With Rev’s Free Features
Transcripts shouldn’t be static text. We believe that a transcript should be an interactive product that aligns with our customer’s workflow. For us, that means building a suite of powerful tools that enable Rev customers to review, notate, and collaborate on transcript orders. The goal here is to extend our service beyond just delivering a text transcript and give customers useful tools that simplify their workflow and keep things in one easy to access place.
These are some highly requested features that we’ve built into our transcripts, and also how customers are using them to get more value out of their transcript, post-delivery:
- Embedded Media Player
- Email Sharing
- Custom Start Time
- Highlights & Strikethroughs
Not ready to place an order? Take a sample transcript for a test-drive.
Embedded Media Player
This feature times the corresponding video or audio up with the text in the transcript, making it easy to see everything in one place. It’s a great way to keep a transcript and video in sync when extracting valuable parts from the text. It is also easy to compare what was said and how it was said. Timestamp customers can jump around the transcript or video with a simple click. Our transcripts are 99% accurate, but customers still want to review their transcripts and make certain adjustments to things like speaker names and special terminologies; our embedded media player makes these adjustments painless.
Our customers often work in teams or work with clients to collaborate on selecting specific quotes or to discuss materials. Customers can easily share the transcript with others via our share feature. By copying the shareable link, the transcript can be shared with multiple collaborators at the same time.
Custom Start Time
We also understand our customer’s need to adjust the transcript timecode to match the burnt-in timecode for ease of video editing and production. For timestamp customers who want to set a new start time in the transcript, we offer an offset feature. Customers can easily customize their timecodes by setting a new start time and instantly see the timecode changes in the transcript and media player.
Oftentimes, customers want to make some notes about their transcript without making any edits to the actual transcript text. To make this easier, we’ve added a notes box at the right side of every transcript where teams can add comments. Many customers use the notes feature to:
- Gather material: examples and quotes
- Help jog the memory: note-to-self
- Make comments about important sections of the transcript
Highlights & Strikethroughs
These two features make it possible to select important details and quotes from a transcript with the following simple actions:
- Highlight important text > Export just your highlights as a document
- Strikethrough unwanted text > Export your document, minus strikethroughs
We understand our customers’ need to quickly navigate the transcript along with the media player and we help support that with hotkeys. With hotkeys that enable play, pause, and skip back in the media player, customers can easily review their transcript with audio without moving back and forth between the text and the media player. Highlight and strikethroughs can also be done efficiently with hotkeys.
It’s important that every customer is satisfied with the output of their transcript. We encourage our customers to take advantage of our star rating request and open feedback box upon review of every transcript to let us know how we’re doing and give us an opportunity to take action if any issues are present.
Our customizable download feature gives customers the freedom to get their transcript in the format they need.
- Option to remove speaker name, timecode
- Option to download in different file formats including MS Word, PDF, and txt files
We’re always working to improve our transcript features. So, with that in mind, what’s next? As a team with a customer-centered approach, we spend a lot of time talking to users about what sort of features would improve their transcript workflow. Most of the features detailed above have stemmed directly from conversations with customers. Have suggestions or ideas for a new transcript feature? Don’t be shy — please tell us in the comments.