Customer Reviews

Rev's audio transcription and video caption services are trusted by more than 100,000 customers around the world. Our 99% accuracy is backed with a 100% guarantee.

Overall Customer Satisfaction
Based on 4,148 reviews
100% Verified Feedback & Reviews from Customers
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  July 25, 2013   Reviewed by Lindsay
I can't believe I ever did transcription myself
Great. Faster than quoted and near perfect transcription. Nicely laid out.

  July 25, 2013   Reviewed by Joyce
good with some errors
This is a great service. But "linseed oil" became "Lindsay Doyle" --but of course art materials are an unusual topic I suppose.

  July 25, 2013   Reviewed by satisfied qualitative r. turns transcripts around at amazingly fast rates with precision accuracy!
I am extremely satisfied with They returned my transcriptions must faster than I expected (often within 24 hours) with minimal errors. Their competitive rates plus speedy turn around time hooked me! I am and will continue to highly recommend to my friends and colleagues.

  July 24, 2013   Reviewed by ALEXANDROS
no reservations, I would recommend this company to anyone.

  July 24, 2013   Reviewed by Tyra
Fast & Reliable
I have used Rev twice now for my dissertation research. Both times were for a focus group with 8 participants! And I received the transcripts within ~ 72 hours AND Rev didn't charge extra for multiple speakers like Quick Transcription does. I have already recommended Rev to several colleagues, and will use them again for my individual interviews!

  July 24, 2013   Reviewed by Jamie
Professional accuracy and timely completion is appreciated.
I really appreciate the speed and accuracy of this service. The price is right, too.

  July 23, 2013   Reviewed by usman
on point
fast - easy - accurate , no fine prints.

  July 23, 2013   Reviewed by Greg
Impressive turnaround time
Overall, I am satisfied with the quality of the transcription. And I'm very satisfied with the rapid turnaround time. If I were being picky, I'd say that the transcription could have been more accurate in some areas. Then again, it was a fairly long audio file and a pretty technical subject, so, overall, as I said earlier, I am happy with the transcription, especially since the job was turned around so quickly. Thank you Rev!

  July 23, 2013   Reviewed by Mike
Amazing. So efficient.
This is simply an amazing app. So efficient.

  July 23, 2013   Reviewed by Christopher
Fast, efficient and low cost - Beat the competition every time!!!
I asked for quotes for my interpretation order from 5 other companies and nobody else came close to matching your price - they were three times greater or more! Thanks so much for a speedy processing and return. Terrific customer service. I will us e your company again... to be sure!

  July 23, 2013   Reviewed by SamW
Service is good and accurate, but they don't accept non-US credit cards
Service is good and accurate, but they don't accept non-US credit cards which is quite short sighted for something which is a) an easy fix and b) something they could have communicated on their website.

  July 23, 2013   Reviewed by Gabriel
Generally fine work with some exceptions.
The person who transcribed Chapter 5 made many mistakes by misunderstanding the content. Perhaps the transcriptionist was not a native English speaker.

  July 22, 2013   Reviewed by Valentin
Excellent service!
Me and my spouse used multiple times and each time we received an excellent service. The translations are done very fast, are accurate, and accepted everywhere we send them to. We highly recommend

  July 22, 2013   Reviewed by Darby
Excellent and convenient site gives very fast turnaround to transcripts and the service is easy to upload and receive. There are sometimes mistakes in the transcripts, but they are minimal and I think that is to be expected with a system as fast as rev.

  July 22, 2013   Reviewed by Dave M.
Outstanding service that exceeded expectations
This was the first time I utilized I was pleasantly surprised by the ease of use on the website, quick turn-around on the transcripts, and great accuracy. I will definitely be using you again!

  July 22, 2013   Reviewed by Judy
The process of transforming a whole lot of spoken verbiage into a neat, clear Word file is so easy, it seems like magic!
I'm conducting a series of interviews for a book. All are done over the phone. Sometimes the other person is on a cell phone -- and although smart phones are great in lots of ways, they can actually distort voices. takes my uploaded files and returns them as neat, clean, beautifully formatted Word files. When the transcriptionist can't make out a word, which is amazingly seldom, he/she provides a time stamp in brackets so I can check the recording. Everything about this has been easy and absolutely straightforward -- from pricing to the mechanics of placing an order. consistently has exceeded my expectations in every way, from turnaround time to quality. Now I can focus my energies on writing. Thank you,!

  July 22, 2013   Reviewed by Anita
Awesome Transcription Service
I love this service. Its so easy to use. It takes me 3 minutes to place an order and then I have the transcription within the next 2 days (usually within 24 hours)! I love this service and its the least expensive I was able to find. They are very professional. One link to one of the many transcriptions they emailed was broken. I emailed them and they got me the correct link/download in the next hour or so. Super Fast, Super Efficient, Super accurate. I love!

  July 22, 2013   Reviewed by Joanne D.
Reliable efficient service.
Would highly recommend the service, it's efficient and reliable. There are some inaccuracies, but I think that was due to Irish accents.

  July 22, 2013   Reviewed by Ronnie
You are a lifesaver. Accuracy was excellent; turnaround was less than 48 hours. I am very pleased.

  July 22, 2013   Reviewed by Reem
Great and conveinint
I certainly recommend this service to any one who work in interviews or qualitative research