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Fast but Hasty
You're very fast even when I sent back so that you can correct the mistake. You even returned my call back within an hour. But come on you attached someone else's translation initially. I hope you didn't attach mine to his. You know because of privacy and whatnot. Besides that the prices are cool
Not bad, but you missed a few things.
I was very happy with the quick service. My main concern was that quite a few words in the transcription were really off. If I were not so closely involved with the meeting, I would not have understood the transcription. I would like to use this service again for my dissertation, but I will explore other options if the next transcription is this poorly done.
Iffy. Sometimes great and sometimes incredibly inaccurate.
The speed of turnaround is great. The first transcript was excellent but the most recent one is full of mistakes. The designated speaker is wrong and this is from a VIDEO so you can see who is speaking. Many of the word are really wrong and I've had to go back and watche the video and correct the whole thing.
Not a complete transcript.
I have previously worked as a transcriber for government agencies so I know how important accuracy is. I am 1 minute into the video and I have already had to fill in many gaps in the transcript. I think that those transcribing could have taken a little more time working on this and reviewing the end product. I think overall this is an okay service and I'm hoping that it is better when there is one speaker at a time. This video had groups and was a little loud so it was more difficult to understand.
I'm glad I know both languages of the translation, or else I would be in trouble.
There were two translation mistakes. The title was wrongly translated as Certificate of Marriage when it should be Certificate of Birth and the time I was born was translated as 6:25 and not 4:25 (16:25). REV did correct the problem promptly, though, but I wonder what could have happened if I didn't speak English!
Very fast turn-around time but some inaccuracies.
I was pleased with the quick turn-around time as the woman I had been using was swamped and couldn't do the transcription work. She did, however, create pages of concordance ( an index) from your transcription file which I converted to a .txt file for her. Unfortunately, the conversion wasn't a straightfoward process. She found the .txt file when converted was missing large portions of paragraphs (caused by hidden formatting conflicts). She was able to reconstitute the content of the file with extensive cutting and pasting and then created the concordance. Paragraph indentations definitely cause conversion errors, for one thing. Also, there are some rather glaring mistakes (spelling and context). I'm glad I had her help; due to her experience I was able to have what I needed, the transcript with an index. You're service would be even better if you could provide indexes as an option with the transcript. I can't be the only one that needed this information. Thanks
think twice before you use the translation for your academic credentials.
The price is very good; however, the quality is not that great. First of all, the first translation got the years of my school period wrong which is written clearly right on my high school diploma. I had to email them to require a revision. Secondly, when I brought my translation to the administation office of the college, they told me that I have to get an additinal evaluation done because the translation does not state clearly the information they are looking for. I, personally, am disappointed of their business. what's more, the guarantee 100% refund is only for the deny from the immigrant office.
found a mistake in translation, called support, still waiting on call back.
Work looks excellent. Found 1 mistake. Called 888 number. No one available. Left message. Please call back ASAP. 9259848242. Any discounts for lost time. Wanted to send translations to customs ASAP.
Fast translation but lack of comunication
Worth the price but lack of personal communication. Some issue can't be solved.
Great service so far
Pleased with the service so far, we'll see how it goes.
Some good, some bad
Last week I submitted 5 interviews for transcription after a long gap from using Rev.com (due to average results) I have checked four of those 5 interviews so far, and for the first three was pleasantly surprised: one was not tooooo bad (about 93%), 2 were pretty good and close to the guaranteed 98% accuracy I was hoping for. One I just did is rubbish. Took me a full hour to correct the transcription of a 16 minute interview - lucky if it's 80% accurate. "Soundwave" does NOT sound like "satellite", not now, not ever.
First transcript was good. Desperately waiting for second submitted at same time.
Good but inconsistent with two orders.
Fast, but not very accurate
Incredibly fast turnaround, cheaper rates, but at a cost. I submitted a 2-person interview file, and the accuracy is not as good as other transcription agencies unfortunately.
Call it what?
Have previously written a very positive, 5 star review, but when reviewing the documents today, I realized that there was no consistency in the naming/titles of the transcripts, resulting in significant difficulty on my part ascertaining the contents of multiple files. This process/procedural issue will generate a significant amount of additional work time on my part. Simply sharing in hopes that this detail will be addressed and resolved. Despite this concern, I remain very, very pleased with the overall quality of the transcription service AND am very impressed with the incredible speed with which the job was completed.
Quick turnaround, but had to do a lot of editing
It appeared no one proofread the work. Had to do extensive editing. Quick turnaround, fair price.
Out of 4 files sent, first 2 were superb, second 2 however were lacking
In total I sent 4 audio files to be transcribed. All were the same structured interviews but with different interviewees. The first two files were returned in warp-speed in <24hrs, excellent. The second two however took several more days. I contacted support twice who were unable to provide an approximate delivery time, in fact saying it could be +4 more days! The final two files were sent as it turns out before my deadline. Overall the experience started out brilliant, then faded rapidly by unexplained long delivery and poor support so I could manage timelines and my expectation. Would I use Rev again: Yes. PS why this? "Tell us your name. Must be at least 4 characters long." My name is "Dan"
Great speed. So-so accuracy.
I had two interviews transcribed. So far I've only reviewed one. Good news is I got them both back in less than 15 hours. Awesome. I was expecting a 48 hour turn around. Bad news is the transcript I review so far needed lots of corrections. I ended up sitting with the audio and the transcript for about 4.5 hours to go through it all myself. There weren't a lot of major mishaps, but enough little ones to make a difference. It's important to me because I'm a qualitative researcher. Some of these nuances in the transcript could have major implications for my coding. I hope the second one is much better.
When I contacted REV, the person at the other end was not very helpful and somewhat abrasive. Turn around time was great Competitive costs Transcription was not accurate; mismatch between speaker and quote In the past, I used REV and I was very pleased. In view that this experience might be an anomaly, I do plan to use REV again
Quick but not without issues
So the turnaround was super quick (had my 30 min interview transcribed in less than a day) but not without problems. First it says less than 48 hour turnaround when you place the order but then when I got the confirmation it said estimated delivery was 5 days later. That caused a bit of unneeded stress. And then the transcription, while mostly right had some glaring holes. A bunch of "inaudible" notations that I could hear fine and a bunch of misquoted moments that were also quite clear. The 98% accuracy rating seemed a bit overestimated.
Convenient service but check the work
I requested a certified translation of a one page death certificate in French into English. Work was done in 2 days but needed two revisions to be finalized, and a typo had still not been corrected. Revisions were for a couple of typos and one line that was missing. Follow up service was good. Disappointed that accuracy was mediocre, and I had to spend time to follow up, but appreciate the service and would use again if needed.